Shipping & Delivery
Every After Rain case is thoughtfully made to order before being carefully packed and dispatched. Once your order has been shipped, you'll receive a tracking email so you can follow its journey every step of the way.
Processing Time
Orders are usually dispatched within 2–3 business days.
During new collection launches or busy periods, processing may take a little longer. We'll always do our best to get your order to you as quickly as possible.
Delivery Times
Estimated Delivery
- United Kingdom 2–4 business days
- Europe 3–7 business days
- United States 5–10 business days
- Rest of World 5–12 business days
Tracking
As soon as your order is dispatched, you'll receive an email with your tracking details.
Please allow up to 24 hours for tracking information to update.
Customs & Duties
International orders may be subject to customs duties or import taxes, depending on your country's regulations. Any applicable charges are the responsibility of the customer.
Returns
We hope you love your After Rain case.
If for any reason you're not completely happy with your purchase, we're here to help.
Email hello@afterraincollective.com with your order number and full name, and we'll guide you through the return process.
Change of Mind
If you've changed your mind, you can return your order within 14 days of delivery.
Items must be:
- Unused
- In their original packaging
- Returned in resalable condition
Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.
Damaged, Faulty or Incorrect Orders
If your order arrives damaged, faulty or you've received the wrong item, please email us within 14 days of delivery at:
Please include:
- Your order number
- Your full name
- Photos of the issue
We'll resolve the problem as quickly as possible.
How to Start a Return
Email hello@afterraincollective.com with your order number and full name, and we'll guide you through the return process.
Refunds
Once your return has been received and inspected, your refund will be processed to your original payment method.Please allow 5–10 business days for your bank or payment provider to process the refund.